Shipping & Returns
FREE STANDARD SHIPPING (2-7 BUSINESS DAYS)
Free standard shipping is available on all orders Australia wide. Orders take between 2-7 business day to arrive depending on the destination. Tracking will not be included in our free standard postage, however if registered post is preferred, this can be arranged through contacting us prior to the completion of your order.
EXPRESS SHIPPING (1-3 BUSINESS DAYS)
Express shipping with tracking is available for $9.95 on orders under $100 and will take 1-3 business days to arrive. On all Australian orders over $100 we upgrade your postage to express for FREE!
INTERNATIONAL ORDERS (6+ BUSINESS DAYS)
International orders have a varied flat rate cost depending on the location, which includes tracking. Depending on your location the delivery time will differ, however you will receive an estimated timeframe within your order confirmation email.
** Every package will be sent through Australia Post and will be shipped within 24 hours of receiving payment **
If you happen to receive a product that has been damaged through the shipment process or is faulty, please email us evidence of the issue within 7 days of receiving your item/s and we will work together to find the solution that best fits you. We will happily offer you a full refund, an exchange for a different product, or a replacement product sent to you through express post.
We cannot offer exchanges or refunds because you have changed your mind. Make your selection carefully. Pierced earrings especially are non-refundable and non-exchangeable for reasons of hygiene and safety, unless faulty.