SHIPPING & DELIVERY

PACKAGING

All orders are shipped within one of our custom JT Luxe boxes with each individual product placed within one of our velvet bags which can be reused to store your pieces. Orders of all sizes will be packaged within one box unless requested within the notes section of your order prior to purchasing.

AUSTRALIA WIDE

STANDARD SHIPPING (2-7 BUSINESS DAYS)
Standard shipping with tracking is available for $7.95 on orders under $60.00 and will take between 2-7 business days to arrive depending on your location. All Australian orders over $60.00 will receive standard shipping for FREE.

EXPRESS SHIPPING (1-3 BUSINESS DAYS)
Express shipping with tracking is available for $9.95 on orders under $80.00 and will take 1-3 business days to arrive depending on your location. All Australian orders over $80.00 receive upgraded postage to express for FREE! 

NEW ZEALAND

STANDARD SHIPPING (6+ BUSINESS DAYS)
Standard shipping with tracking is available for AUD $11.95 (converted to NZD at checkout) on orders under $80.00 and will take 6+ business days to arrive. New Zealand orders over $80.00 will receive standard shipping for FREE.

EXPRESS SHIPPING (2-4 BUSINESS DAYS)
Express shipping with tracking is available for AUD $14.95 (converted to NZD at checkout) on orders under the value of $100.00 and will take 2-4 business days to arrive. New Zealand orders over $100.00 will receive express shipping for FREE.

UNITED STATES & CANADA

STANDARD SHIPPING (6+ BUSINESS DAYS)
Standard shipping with tracking is available for AUD $14.95 (converted to USD at checkout) on orders under $125.00 and will take 6+ business days to arrive. United States orders over $125.00 will receive standard shipping for FREE.

EXPRESS SHIPPING (2-4 BUSINESS DAYS)
Express shipping with tracking is available for AUD $27.95 (converted to USD at checkout) on orders under the value of $175.00 and will take 2-4 business days to arrive. United States orders over $175.00 will receive express shipping for FREE.

PRE-ORDERS
Please note when ordering a “pre-order” item as well as other in stock items your order will be posted all together once the pre-ordered item is back in stock. If you would like your items to be posted separately then you will need to make seperate orders.

** ORDERS PLACED BEFORE 11am (SA TIME) WILL BE POSTED ON THE SAME DAY  ** Please note shipping & handling times may be delayed during sale periods.